Cancellation Policy

Order Cancellation Policy:

We understand that sometimes things change, and you may need to cancel your order. However, as our products are print-on-demand, we have to start processing your order soon after receiving it. Therefore, we have a cancellation policy in place that you need to follow if you wish to cancel your order.

Cancellation within 24 Hours:

You can cancel your order within 24 hours of placing it. Reach out to our customer support team on renaissancesoulofficial@gmail.com . We will process your cancellation request as soon as we receive it and issue a full refund.

Please note that we won't be able to cancel your order if you have already received a shipping confirmation email from us. Once your order has been shipped, we cannot stop it from being delivered.

Cancellation after 24 Hours:

After 24 hours of placing your order, we won't be able to cancel it as the production process has started. We urge you to review your order carefully before placing it to ensure that you are happy with your purchase.

However, in case you have received a defective or damaged product, we will offer you a replacement or refund as per our exchange policy. Please refer to our exchange policy section for more information.

We hope that you find our cancellation and return policies fair and transparent. We understand that cancellations and exchanges can be inconvenient, but we strive to provide our customers with the best possible service.

If you have any questions or concerns regarding our policies, please do not hesitate to contact us. We are here to help you and ensure that you have a pleasant shopping experience with us.